About Us
Renchana provides travel consultancy and concierge services. We are here to design your dream trip away, by means of exhaustive research, planning and consultation. We provide custom itinerary planning, taking into account your desired structure, travel style and pace.
Our value includes providing recommendations on where you will stay, what you might do, who will bring you around and can include related details such as your spa bookings, restaurant reservations or securing tickets to that boxing match you have been dying to attend.
We derive inspiration from Renchana, an old spelling of the modern-day Malay word Rencana, meaning "an idea and method to do something" – that is exactly what we deliver.
The team at Renchana consists of seasoned travel enthusiasts and our collective passion for travel; research and planning are vitalised by realizing your very own detailed requirement, ensuring that you are served with a trip that fits.
Our Philosophy
1. Access for All
Life is an extraordinary continuous adventure. While our needs and wants will vary as we age, we at Renchana believe that everyone is entitled to live fully and continue creating beautiful moments. We aim to create your personalised adventure, whether you are a senior traveller or parent with young children; while catering to specific needs, restrictions - be it mobility or dietary, allergies, finding child-friendly places and so forth.
At Renchana, we provide recommendations within your budget and requirements; including full transparency on charges incurred by suppliers or providers, with zero mark-up by us so that you may manage your trip cost better.
2. Delivering Convenience
At Renchana, we understand our customers; we understand travel and we understand the tedious process of researching and planning for a trip while catering to everyone’s interest can be an uphill battle. It can be difficult to know where to start.
When you engage our services, we will take away all the hassles and detailed work for you, that is our duty - yours is to dream of an idyllic holiday and enjoy the journey.
3. Meaningful and Immersive
We move away from the guided tour model of "touch & go" tourism, the monument-chasing quick photo op before being rushed to the next destination. Instead we believe that every trip should be unique and immersive, allowing everyone the opportunity to learn, absorb, understand and appreciate what each destination has to offer.
These are the guiding principles of our service, as we research and design a blend of unique and unforgettable experiences, with enough time to soak in the local culture and appreciation of the food and surroundings.
4. Focus on Quality
We want you to be happy and at ease with our service and deliverables. Hence, to the best of our abilities; we will assist in verifying the legitimacy of all suppliers and service providers, on top of ensuring they have a good track record. We take pride in our recommendation of venues, activities and establishments. All recommendations are made with a combination of meticulous research, accumulative consideration of other visitors' reviews and expert travellers' opinions.